Call Us Today: 866.374.6338
Site Solutions Worldwide holds itself to the highest standards in customer service. A team approach has been adopted by the company using the following principles as a guide:
From all of our years of experience, we’ve learned that the best formula for success is developing strong teams. Not just internally but as part of our clients extended staff. With each program, we assign team members based on the services requested and the experience that the client deserves. We encourage participation of all team members (client staff and SSW staff) in all planning meetings. We have developed outstanding communication processes that ensure that each team member is fully informed on all aspects of each project to include working timelines and group emails. This ensures productivity and continuity throughout the planning process
We take great pride in working so closely with your staff and your members/ attendees/ delegates, that they don’t recognize the difference between us. Because our clients come first, so do your attendees. Our policy is to make ourselves available and to have the answers ready for any staff member if on the off chance any team member is unavailable to answer a question. We frequently receive phone calls from attendees with questions in relation to conferences and look forward to seeing them on site at the conference.
Equally important is learning from each conference what worked and what can be done better the next time around. By encouraging “strong team” principles throughout the planning and execution of each project, all team members are encouraged to honestly provide input to create lessons learned and review analytical information for future decision making.