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Our past experience has given us confidence that we provide the best overall value to the Government, based on but not limited to the following:
Site Solutions Worldwide is a dedicated team of creative professionals specializing in all aspects of meeting services. We are committed to providing superior services through timely communications, innovative solutions and consistent, high-quality results. As an extension of our clients’ staff, we support their needs by utilizing global resources and implementing our diverse knowledge of the meeting planning industry.
We are dedicated to providing the very best service to the Government, including ensuring that our vendors and hotel partners live up to their end of the bargain. Site Solutions Worldwide has successfully worked with the United States Government on numerous programs for over ten years. We have strong vendor, hotel, and Convention and Visitors Bureau partner relationships that we utilize to support our clients’ programs, not only in Washington, D.C., but also around the world.
We have a proven track record of negotiating the best rates with vendors. Once we receive a detailed list of equipment needs, we create an RFP and submit best prices / value to the Government for an approval decision. We then work with the group(s) to maintain schedules and requirements and provide the Government with all necessary information on setup requirements and scheduling issues.
We train our hotel partners and their staff to the needs of each program, spending time before the program to prepare them and to communicate the information that allows them to schedule their time appropriately. We have on-site staff for the purpose of resolving berthing issues; assisting in handling early arrivals and late departures; working to provide cost savings and reduced penalties; and resolving any hotel logistical problems, such as cleaning, refreshing the water stations, etc.
We are committed to participating in the planning meetings held for each event. This participation may either be via telephone, video conferencing or in person. Site Solutions Worldwide has the ability to develop a web-based reservation system specifically for our clients’ programs, providing their staff with unlimited access. This system provides a tool for managing overall cost; tracking reservations in multiple locations, reservation changes, and instantaneous reservations communications to hotel reservation departments; minimizing errors; and reducing potential penalties.